Business ResourcesWebinar recap: the five roles you should be empowering with technical training

Linnea Schulenburg
writes on October 11, 2017

As we get closer to the end of the year, now is the best time to start drafting your plans for next year’s training programs, determining what to teach, and narrowing down which departments should be involved. If you already have established programs, you can start getting feedback from employees who took part and their managers to learn what worked and what didn’t. If you’re starting a brand new program next year, it may seem a bit daunting, but it doesn’t have to be a painful process. New or old, we’re here to help you build or refine your technical training programs.

On September 28th, we hosted the first session in our four part webinar series covering how to create effective technical training programs. During the live webinar, our Chief Product Officer, Londa Quisling, and our Product Manager, Matt Moss, discussed how and why businesses need to expand their technical training programs to include traditionally non-technical roles. Developers and new hires are an obvious choice for technical training programs, but as technology continues to become entwined with different aspects of our businesses, more jobs require crossover business and technical skillsets.

If you couldn’t make it to the first webinar, don’t worry – you can catch the on-demand recording of it here.

So, who should you include? While most people can benefit from digital literacy courses, in our webinar we outlined five specific roles where you’ll be able to see the most immediate results of technical training. Those five roles include marketers, designers, product and project managers, tech support, and analysts.

Londa and Matt discussed each role in detail, identifying the positions that may ladder up to existing roles in your company, and explained which technical skills directly relate to tasks and work those positions need to accomplish. We also provided examples of how real Treehouse for Business customers have upskilled and cross-trained traditionally non-technical employees to help inspire your program structuring.

Does this sound like information that could be useful for you or a team member? Be sure to register for the three remaining live webinars in our series which will guide you through setting goals, creating curriculums and structuring your technical training programs. 

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